1) Quoc: Hi. Will you send me email to confirm when my order already ship.
Trademark Soundproofing Reply: Yes. As soon as your order ships you should receive an email confirmation with a tracking number.
2) Karan P: Hi how much will is cost for 6 x 12unit cases of Green Glue and 1 x 10unit GG + 2 AC combo? How much to ship it all combined to New Zealand? City is Hamilton. Thanks
Trademark Soundproofing Reply: Hi Karan,
Price would be $182.00 per Case of 12 Tubes GG and $184.99 per case of combo pack.
I will have someone from the shipping department send you a shipping quote
3) Eric : Hello !
I would like to know if you ship to Quebec, Canada ??
If yes, does the free shipping discount over 75$ applies to this location ?
Trademark Soundproofing Reply: Hi Eric, We ship to Canada. The free shipping does not apply to orders shipping out of the USA. Please contact us with your order details and we will send you a shipping quote.
4) Grin H: Do you ship to Japan? I know the free shipping does not apply.
Trademark Soundproofing Reply: Hi Grin, International shipments at this time require a minimum order of $1,000.00 if your order meets that requirement please email us with the details to email@example.com Thank You
5) Jae O: I like to know whether you have Green Glue 7buckets of 5gal and tubs.
Trademark Soundproofing Reply: Yes we have that in stock.
6) Bonnie B: My ceiling tiles appears to be exactly 24x24. Sometimes it's difficult to get them back in place when they have to be moved for pest checks, turning outside water spigots off/on, and the occasional repair. Are your's exactly 24x24 and, if so, would it be worth it to order ones 23.5" vs 24"?
Trademark Soundproofing Reply: Hi Bonnie. These tiles are meant to be laid over the existing ceiling tiles that you have (or will be putting) in place and should not get in the way of you lifting or returning the main tile to it's place. In addition you can easily trim these with a utility knife (see the "video" tab). The tiles are 24" x 24"
7) Mike K: Do you ship to military customers with APO addresses? The APO will accept deliveries only through the USPS, with restrictions on weight and size.
Trademark Soundproofing Reply: Hi Mike. We ship with FedEx which unfortunately does not deliver to APO addresses. Let us know if you have another option.
8) Maurice K: Do You ship to Hawaii
Trademark Soundproofing Reply: We do, however we would need to give you a shipping quote before shipping. Please call us or send an email to firstname.lastname@example.org with the details.
9) Annemarie A: Hi, I am very excited about your door panel sound barrier. We live in Perth in Australia. Any chance you can deliver to us and what the approximate cost would be for one door panel delivered?
Trademark Soundproofing Reply: Hi Annemarie. International shipments require a minimum $1,000.00 order. Alternatively you can arrange your own shipping and we would be happy to have it ready and packed for your shipper to pick up.
10) Stephen Ki: What is the current approximate lead time + shipping for custom window soundproofing panel (71x78in) to California?
Trademark Soundproofing Reply: Were at about 6 weeks out currently on the window panels. Thank you
11) Ihor B: Hi.
Do you ship free to Alaska if my order is over $99 usd?
Trademark Soundproofing Reply: No. You would need a shipping quote in order to place an order. You can send your info to email@example.com for further assistance.
12) JVazquez: Do you ship to Puerto Rico?
Trademark Soundproofing Reply: Yes we do. Please email us sales@tmsoundproofing
13) halina: Do you ship to Canada?
Trademark Soundproofing Reply: Yes we do. Please send us your items and address so that we can supply you with a shipping quote.
14) reuven: Do you deliver natonwide
Trademark Soundproofing Reply: Yes we do.
15) Tiago Ri: How much does it cost to ship to Macau, China?
Trademark Soundproofing Reply: Please email us your product list and a shipping address so that we can provide you with a shipping quote.
16) Stoney: Approximately how long would I have to wait for my order to arrive within the US?
Trademark Soundproofing Reply: It really depends on the product. Most items are in stock and ship within 1 business day via FedEx Ground. Please give us a call for specifics.
Amazing customer service and the best price! There are very few companies that can compare with this kind of service! A+!
John Caruso Jun 21, 2019
Their products work great and they have great service
I Highly recommend them
ANGELO CITRO Feb 25, 2019
Have ordered half a dozen times from Trademark Soundproofing with nothing but positive results. Their product performs as promised and their customer service has been excellent. They have accommodated my needs beyond expectations. had one issue with an order that was delivered slightly different than ordered. Trademark shipped out the missing product quickly without cost or questions. Highly recommended.
Ronald L Apr 14, 2015
this company has the best & most helpful staff, way to go.. I already referred others to this company.
Anonymous Mar 19, 2015
Fantastic company! Was able to purchase addition product under the minimum volume amount as a continuation of prior order. They apparently understand estimating supplies for soundproofing is sometimes difficult thus it was very nice to be able to add to original order at the same price as the original bulk order pricing. Highly recommend this company.
Beebout L Mar 16, 2015
I have been dealing with Trademark for a while the service is outstanding delivery always on time and even same day if necessary and whether you buy a hundred boxes of green glue or just one clip you will get the same royal treatment, they will make feel like you are there only customer each and every time and they carry anything and everything that's soundproof related Ps Mr. Drew is very knowledgeable when it come to sound proofing and always ready and willing to help he is literally a genius when it comes to anything related to soundproofing he always has the proper solution for it. I would recommend Trademark in a heartbeat to anyone having any sound problems
Anonymous Jan 2, 2015
Excellent customer support, quality, and price. What more could you ask for?
Hudson S Oct 22, 2014
It was a pleasure shopping with you guys. I will return for all my soundproofing material. Thanks Rachel for fixing the shopping error. This is absolutely the best customer service experience I ever had. We at Balkaran Studios, Inc. fully endorse you guys, keep up the excellent service. To all potential customers, don't hesitate placing your order here, you won't regret it.
Balkaran L Jul 27, 2014
I've purchased many buckets of goo, hundreds of clips, door seals, and over a hundred panels of fibreglass from Trademark in a dozen transactions during the past two years. TM has been fast, honest, and very good communicators in each transaction. Good prices, too. I always recommend TM to my associates who need acoustic construction materials
Richard F Jun 30, 2014
I called and placed an order for some pails of Green Glue, applicator and door seals. The person I talked to was very helpful, and even gave me a better price than advertised. I placed the order and my Green Glue pails arrived the next day! A few days later the rest of my shipment arrived. I would definitely recommend them to anyone looking for a great deal and a no hassle purchase.