5 stars Balkaran L Featured review
It was a pleasure shopping with you guys. I will return for all my soundproofing material. Thanks Rachel for fixing the shopping error. This is absolutely the best customer service experience I ever had. We at Balkaran Studios, Inc. fully endorse you guys, keep up the excellent service. To all potential customers, don't hesitate placing your order here, you won't regret it.
Trademark Soundproofing replied:
Thank You Balkran Studios, we greatly value your endorsement and look forward to continuing working with you.
5 stars Anonymous Verified customer
Great!
5 stars Anonymous Verified customer
Very pleased. Service was professional and I was treated well. Shipping was fast too! No complaints.
5 stars Schafer M Customer since 2015
Needed MLV for my car audio build and was looking for a great price. TM had just was I needed with out breaking my bank. CSR was on point and professional.
5 stars Anonymous Verified customer
Excellent product. Nothing else works as well and is easy to install. We are very pleased. Wife loves the result. Solved our talking through the wall problem. Now we have total privacy.
5 stars Anonymous Verified customer
Exactly what I needed and best prices and shipping
4 stars Kohn D Customer since 2015
very helpful, would do business again
Trademark Soundproofing replied:
Thank You. We look forward to working with you.
5 stars Anonymous Verified customer
Great company to deal with. Good pricing and super fast shipping. Will be back again and would highly recommend to others.
5 stars Anonymous Verified customer
Excellent company. Fast shipping good pricing.
5 stars Joe V Customer since 2014
Excellent Service
Trademark Soundproofing replied:
Thanks for the feedback Joe. It was a pleasure working with you!
5 stars Ronald L Customer since 2014
Have ordered half a dozen times from Trademark Soundproofing with nothing but positive results. Their product performs as promised and their customer service has been excellent. They have accommodated my needs beyond expectations. had one issue with an order that was delivered slightly different than ordered. Trademark shipped out the missing product quickly without cost or questions. Highly recommended.
Trademark Soundproofing replied:
Thank You Ronald. We greatly appreciate the repeat business and your recommendation.
5 stars Marley B Customer since 2015
Needed the green glue by the next morning, and it was already kind of late in the day. I spoke with a couple of reps who arranged my guaranteed delivery by 10:30 am the next morning. The case of green glue arrived without incident. I highly recommend TM Soundproofing! They were professional and courteous on the phone as well.
5 stars Sholom S Customer since 2015
Excellent service. They went out of their way to get the items delivered the next day.
5 stars Sensui D Customer since 2015
I was able to find Owens Corning 702 panels which aren't available in Hawaii.
Despite the shipping cost, it's still a lot less than purchasing acoustic foam panels while being just as effective. And they're a lot more durable. Many types of polyurethane foams degrade in our climate.
5 stars Vandyke J Customer since 2015
fabulous service and product was delivered as ordered. When I place the order I mentioned that we were in a little bit of a rush. That was at 12:40 p.m. The product arrived within 24 hours. Amazing!
3 stars Ames J Customer since 2015
Some confusion on my order. Fed x tracking # at first, stalled out, sent e - mail, made a phone call. Ended up with my order shipped ups from the California warehouse not far from me. Took almost a week .
5 stars Anonymous Verified customer
I love Yanky and his dedicated staff.
5 stars Martin C Customer since 2013
Great products and quick shipping.
5 stars Anonymous Verified customer
this company has the best & most helpful staff, way to go.. I already referred others to this company.
5 stars Beebout L Customer since 2014
Fantastic company! Was able to purchase addition product under the minimum volume amount as a continuation of prior order. They apparently understand estimating supplies for soundproofing is sometimes difficult thus it was very nice to be able to add to original order at the same price as the original bulk order pricing. Highly recommend this company.
5 stars Berman B Customer since 2014
No complaints - I called several times to verify product availability and pricing, and then offered to pick up since I'm local to them. Upon arrival the box was waiting for me. All good, and would definitely order from them again.
Trademark Soundproofing replied:
Thanks! Please stop by again.
5 stars Anonymous Verified customer
Fast shipping, great pricing! Best price on MLV we could find.
Trademark Soundproofing replied:
Thank you for your feedback!
4 stars Garmesh V Customer since 2015
I like all the experience of online purchase. They offer free shipping but is just because their process for some products are not the cheapest on the market.
I really like how the website is organized: for beginners it is very big advantage.
5 stars Anonymous Customer since 2014
Love the fast service...excellent product and the ease in ordering.
5 stars White Thomas ( Customer since 2015
My experience has been excellent. Materials have shipped and arrived in at timely manner.
Trademark Soundproofing replied:
Hi Thomas,
Thank You for your feedback. We are glad that you enjoyed your experience at TMS and look forward to serving you again.
2 stars Haigh J Customer since 2015
Still waiting for the door bottoms.
Got the seals about 10 days ago
5 stars Reichard A Customer since 2014
Excellent service. Fast shipping. Great product selection. Will continue to do business here.
4 stars Anonymous Verified customer
Unbelievably fast with processing and shipping the order.
4 stars Reckner G Customer since 2015
Very good product , reduced noise at least 50% with additional layer of drywall
4 stars Therrien M Customer since 2014
Very satisfied with the ordering process and the courteous service from the customer service department. I was a little bit surprised that not everything could be shipped immediately at once. It took a little bit more time than expected but I recognize we were right during holiday season. Overall very satisfied and I would definitely recommend or order again.
4 stars Anonymous Verified customer
fast shipping , good glue
5 stars Anonymous Verified customer
I have been dealing with Trademark for a while the service is outstanding delivery always on time and even same day if necessary and whether you buy a hundred boxes of green glue or just one clip you will get the same royal treatment, they will make feel like you are there only customer each and every time and they carry anything and everything that's soundproof related
Ps Mr. Drew is very knowledgeable when it come to sound proofing and always ready and willing to help he is literally a genius when it comes to anything related to soundproofing he always has the proper solution for it. I would recommend Trademark in a heartbeat to anyone having any sound problems
Trademark Soundproofing replied:
I am honored by your feedback. Thank you so much we look forward to working with you again ~ Yanky
5 stars Berman B Customer since 2014
I called several times to verify pricing and availability of a very small order, and Trademark Soundproofing was always very helpful. When I made the purchase, it was for pickup (I'm local), and the product was as ordered, and waiting for me at the door. All good.
5 stars Wong E Customer since 2014
Bot sound clips, fast delivery, quality clips. Would buy again.
4 stars Anonymous Verified customer
Was doing my first soundproofing project and had no idea what to do. The folks at Trademark Soundproofing were more than helpful answering questions and helping me along with the project.
I would definitely use them again for my next project.
5 stars Hudson S Customer since 2014
Excellent customer support, quality, and price. What more could you ask for?
Trademark Soundproofing replied:
Exactly :) Thank you for feedback, it keeps us firing on all cylinders.
5 stars Helmsorig R Customer since 2014
Great product and company. Very professional and reasonably priced. Thank you!
5 stars Butcher C Customer since 2014
I had a great experience with the products and with the customer service before I purchased the products.
3 stars Anonymous Verified customer
I like the website and the products available I was sent an invoice (via email) with no Shipping number & that no further information until I called a week later thinking the products were en route. but when I call they had not been packed or shipped? Would have preferred getting a come via email that said products have to be made and that a shipping number would be sent as soon as that was done. The staff was respectful when I suggested that a customer should be informed of shipping delays since the product I ordered was SPECIFICALLY the size listed in the online catalogue.
Also the image of the door bottom bulb silicone material was a complete tubular highly compressable shape and deeper bulb than that was sent to me > I had to install what I received. so my first order was semi successful. I would recommend this company again but verify the availability of shipping and the products as pictured/described more throughly in future orders
5 stars Chaim G Customer since 2011
Great service, nice to work with - would do business with again.
5 stars Chen S Customer since 2014
Answered my technical questions completely and followed up on a shipping question. Handled a custom order well.
5 stars Jack C Customer since 2013
Situation: Break room next to a Mental Health Counselor's office.
Problem: No confidentiality for the Counselor and to much noise in the break room
Solution: Treated the wall with Trademark Soundproofing and problem solved beyond expectations. Cant even hear a paper shredder located against the wall.
Trademark Soundproofing replied:
We are so happy that we were able to help you achieve your soundproofing goals. Thank You for your feedback and business.
5 stars Mark H Customer since 2014
Best products, great service, fast shipping!
Trademark Soundproofing replied:
Thank you Mark for the feedback.
4 stars Anonymous Verified customer
Got some good advice as well as prompt delivery
5 stars Smith K Customer since 2014
Very knowledgeable staff, fast shipping and great quality of materials.
Trademark Soundproofing replied:
Thank you for your feedback. We're glad that you are pleased all aspects of your order.
5 stars Balkaran L Customer since 2014
Trademark are awesome!
5 stars Anonymous Verified customer
Excellent seller
5 stars Edwin O Customer since 2014
Excellent source of advice and the best pricing! Fantastic service!
Trademark Soundproofing replied:
Thank you for your feedback Edwin!
2 stars Anonymous Verified customer
I got automatic door bottoms and sound proofing door gaskets to block out the noise around three rooms. The instructions in the installation manual left off enough information that the guy who was installing them cut them too small. Now I have a space that lets the light and sound in. For something so expensive, I'm disappointed in the lack of detail that would allow even a handyman to figure out how to install these correctly. I will be looking into if I'm able to return the three door bottoms I got in exchange for new ones, now that the trial and error used to make up for the gap in instructions has led us to be 90% confident on how they are supposed to be installed.
Trademark Soundproofing can contact me at hello@eastcoastfloatspa.com if you would like to discuss what the best fix is.
Trademark Soundproofing replied:
We are sorry to hear that your handyman cut your material too short. If you need to reorder please call our customer service and we will try to help out with an extra discount.
Please note that there are precise and explicit instructions on how to measure and/or cut your door bottom on our website on each automatic door bottom page. These instructions are also available in PDF form to allow for easy printing. When in doubt our friendly tech department is only a phone call away.
5 stars Karl S Customer since 2011
This is the second time I've ordered Sonex Junior Wiltec Accoustic panels. Ordered 2 boxes of the 2'x4' panels. I cut them in half and laid them on top of the kitchen cabinets and on top of the entertainment center. Sure cuts down on the echo in the great room and kitchen area which have tile floors. Ordering was a breeze and delivery was when promised,
5 stars Craig B Customer since 2012
Initially my order vanished into cyberspace when I clicked the final order button.
Two days later my credit card reflected a charge for the order even though I had received no electronic verification or email related to the order.
A call to customer service verified that the order had indeed been processed and was scheduled for shipping that day. I verified the order and was immediately provided with email verification.
The order shipped that day and arrived at my door several days later.
Still not sure about the web site ordering process but I have had a positive interactgion with the company and its people. I will continue doing business with them and recommend their products.
5 stars Anonymous Verified customer
the MLV is as described, no odor. fast shipping. thank you.
5 stars Solem B Customer since 2014
Items arrived early but fed ex lost a roll of tape. Trademark promptly sent me a roll at no charge and made sure I was taken care of.
5 stars Miloy J Customer since 2014
good price and fast shipping. Website is friendly and nice to show prices unlike many soundproofing places.
4 stars Anonymous Verified customer
Product was easy to apply and it made a noticeable improvement to the noise we were experiencing.
5 stars Balkaran L Customer since 2014
It was a pleasure shopping with you guys. I will return for all my soundproofing material. Thanks Rachel for fixing the shopping error. This is absolutely the best customer service experience I ever had. We at Balkaran Studios, Inc. fully endorse you guys, keep up the excellent service. To all potential customers, don't hesitate placing your order here, you won't regret it.
Trademark Soundproofing replied:
Thank You Balkran Studios, we greatly value your endorsement and look forward to continuing working with you.
5 stars Hensel J Customer since 2014
I ordered some Green Glue tubes and acoustical sealant. They arrived very quickly and went up on the wall equally quickly. I applied the products sandwiched between the existing wall and a layer of QuietRock 500. While it's a quite a bit more expensive than GG + regular green glue, we were only doing two walls that are adjacent to the neighbors of our townhome.
It's been 9 days since the products were applied to the wall and it's already gotten rid of the music bleeding through and has also helped with the impact noises. Once it's fully cured, I'd imagine that it will get rid of it almost entirely.
Trademark Soundproofing replied:
We appreciate your feedback and are glad you are getting your desired results. As you mention the performance should be even better as the Green Glue continues to cure which can be up to 60 days.
5 stars Joseph S Customer since 2011
Quick delivery
4 stars Mark H Customer since 2014
Metal shop was a little slow, but everything else shipped much sooner than expected, in fine condition . Products are performing as advertised.
Considering what green glue seems to be, however, it's a little expensive. Yield per tube was as advertised.
Overall, very good experience with all products and with TM Soundproofing. Have already recommended this company to others I know who have private or public use recording studios. Good job, all at TM.
Trademark Soundproofing replied:
Thank You Mark. We greatly appreciate the recommendation!
As you note and as we mention on the shipping tabs, our high quality door hardware is custom assembled and cut so please allow about 2 weeks to receive those items.
5 stars Stahl D Customer since 2014
Good experience. Prompt reply to a shipping question. Good product good pricing.
4 stars Weathers B Customer since 2014
Firstly, the product works really well. I put a second layer of 1/2" drywall with Green Glue. Before you could hear normal conversation through the wall. After you can barely hear an alarm clock buzzer at full volume. Downside, this stuff is sticky and is a real mess if you get it on anything else. The seals on the bottoms of the caulk tubes are less than satisfactory. A significant amount comes out of the bottom of the tube. Making a big hole on the tip helps but reduces your control on caulk placement. I think I'll be throwing my caulk gun away rather than try to clean all the goop off. Lastly the sealant is on the thin side. I would have preferred something that didn't run so much. Only other problem was UPS delivered it to my neighbor and I didn't get it till a day later.
5 stars Robert C Customer since 2014
Arrived in a timely manor.
5 stars Richard F Customer since 2012
I've purchased many buckets of goo, hundreds of clips, door seals, and over a hundred panels of fibreglass from Trademark in a dozen transactions during the past two years. TM has been fast, honest, and very good communicators in each transaction. Good prices, too. I always recommend TM to my associates who need acoustic construction materials
Trademark Soundproofing replied:
Hi Richard,
So nice to see your feedback here. It has been a pleasure working with the past few years and I look forward to hearing from you again. Thanks so much for your recommendations! ~ Yanky
4 stars O'Connell P Customer since 2014
The information and tutorials on their website are what keep me coming back to the site. Their selection is good, prices are average. My latest order took 15 days, but included some custom cuts. It was longer than I wanted to wait. One time I couldn't even order off the website because they were closed for a holiday (for 4 days), so I ordered from another site.
4 stars Robin S Customer since 2014
The order arrived in less than 3 days, free shipping. Once all the underlayment was dry fitted, it took less than 2 hours to apply the Green Glue and staple everything down with our rented pneumatic stapler. In the apartment below, once the soundproofing and new carpet was installed, where once we could hear everything except the precise words spoken, now we only hear an occasional dull thud. Some suggestions for the future: 1) provide a YouTube video on your website of how to install Green Glue on the floor. All the current videos are about soundproofing walls. 2) The YouTube video says we have 15 mins after applying the Green Glue to screw in the sheetrock. There is no way we could have applied screws every 6 inches across the middle and every 4 inches along the periphery within 15 minutes. Please suggest using pneumatic tools to speed up the process. 3) In an underlayment video from Australia, they suggested using staples or nails 3x longer than the thickness of the underlayment. I also suggest you include that same tip on the new video you should make about applying soundproofing to the floor.
4 stars Anonymous Verified customer
simple.
5 stars Ellis R Customer since 2014
I called and placed an order for some pails of Green Glue, applicator and door seals. The person I talked to was very helpful, and even gave me a better price than advertised. I placed the order and my Green Glue pails arrived the next day! A few days later the rest of my shipment arrived. I would definitely recommend them to anyone looking for a great deal and a no hassle purchase.
3 stars Melvin J Customer since 2014
Hard to tell. FedEx delivered to wrong address.
5 stars Dunn P Customer since 2014
good products, shipped promptly
5 stars Miguel L Customer since 2014
I like the easy way to make this purchase and the prompt delivery we are 100% satisfied.
Trademark Soundproofing replied:
Hi Miguel,
We 100% love customers like yourself!
4 stars Chiacchiaretti S Customer since 2014
Although we used the green glue with quiet board over an existing wall , we are very happy with the results. The noise is about 80% less and it was very easy to use.
5 stars Van Allen M Customer since 2014
fast shipping, great service, thanks.
5 stars Forsyth A Customer since 2014
Amazing service and prices.
5 stars Beauchamp J Customer since 2014
I am very happy with the level of professional service (Thank You Rachel !) and product information available on your website. You made ordering products a simple task, and once ordered, the product was delivered within a couple of days!
I will look forward to doing business with Trademark in the future.
Thank You !
John Paul BeauChamp
State of Washington
Trademark Soundproofing replied:
Thanks for the feedback John. Always a pleasure dealing with customers like yourself!
5 stars Anonymous Verified customer
My condo faces where two highways meet and the truck noise at night was unbearable. I bought the green glue and whisper clips and had it installed and now my bedroom is soundproof! Thank you very much!!! I highly recommend your products!
Trademark Soundproofing replied:
Super! It is very gratifying when our products and/or advice helps our customers achieve their desired results.
5 stars Anonymous Verified customer
excellent service, super quick shipping!
5 stars Fox B Customer since 2014
I had a problem paying for the supplies I ordered due to some personal difficulties. Trademark soundproofing was very understandable and allowed me to get a full refund! It was fantastic, and when I am ready to use their products I will definitely not hesitate to order from them.
5 stars Anonymous Verified customer
Fastest mail order delivery I have ever seen!!
Great products, fairly priced, fantastic selection. Will use Trademark Soundproofing again and again as I need, and will HIGHLY recommend to others.
5 stars Anonymous Verified customer
Great communication.
4 stars O'Connell P Customer since 2014
Nice website, lots of helpful articles about soundproofing. Scientific data in some cases showing that the cheaper way is the better way. Prices are in line with everyone else. Order came in a timely fashion, free shipping over $75. Inexplicably, the website checkout closed down over the Passover weekend, so I couldn't even place an order until Wednesday night! Ordered what I needed on Ebay. Got it the next day.
4 stars Bennett Paul ( Customer since 2014
Good got my product in time for reno's
5 stars Shirley T Customer since 2014
I appreciated the help in selecting the correct fabric for my project, and the speedy delivery of it. I recovered the soundproofing panels in our church basement and they look great and are very functional. Thank You
Trademark Soundproofing replied:
Hi Shirley,
Thank You for your Feedback. I am glad that those panels came out the way you were hoping they would!
4 stars Day E Customer since 2014
fast shipping good service,fedex sucks they left it at the end of my driveway and my wife had to drag it to the house
5 stars Christian J Customer since 2014
Excellent
5 stars Zullo M Customer since 2014
Trademark Soundproofing provided me with the mass loaded vinyl needed to soundproof my 65 Mustang from road noise and heat. This is an excellent product and was shipped fast, fast, fast!
I have made more than one purchase with this company and will continue to do so in the future for all my soundproofing needs.
4 stars Bushey J Customer since 2014
Easy to order, fast shipping! I did not get the sound proofing I would have liked but that was my fault and the fault of my budget.
4 stars Scott S Customer since 2014
I purchase Green Glue to go with a layer of soundboard over existing Drywall and then used green glue between sound board and 5/8" drywall. there was a sound drop in the pounding noise coming from next door building but it was not quite as much as expected. less than 10 db drop.
with a layer of sound board and 5/8" drywall on the other side we then did get an overall drop in the Db that made the whole thing worth it. 1 layer of sound board on plus one layer of 5/8" drywall on each side and using the green glue on the office side we were trying to make quiet had an overall drop from the low 60 db down to mid 40 db and a peak noise of low 50's and the neighbor so far isn't complaining bout the noise from my machinery so it was worth it.
5 stars Pomeroy M Customer since 2014
Great product, good price and was shipped extremely fast, thank you!!!
5 stars Micah Customer since 2014
Fast and well priced. Excellent service. Highly recommend.
Trademark Soundproofing replied:
Thank You Micah, we appreciate the business and the feedback and look forward to working with you on future projects.
5 stars Kim H Customer since 2014
very satisfied with price and shipping time...
5 stars Anonymous Verified customer
Trademark had in stock what I wanted, in the number of items I wanted. They overnighted the material in a timely fashion for my project, and then accepted the return of an item I did not need. Thank you!
5 stars John C Customer since 2014
Awesome. Exceptional quality product, very speedy shipping, great price!
Trademark Soundproofing replied:
Thank You John, We appreciate your business and the feedback.
5 stars Altapex Customer since 2014
Everything was perfect
Trademark Soundproofing replied:
Thank You for your feedback. Getting a "Perfect" feedback on an order shipping from the US to Canada is uplifting!
5 stars Anonymous Verified customer
Great customer service, fast shipping and wonderful products!
5 stars Landry D Customer since 2014
I have nothing but good things to say about the whole experience. Your website is easy to navigate, provides helpful information, and the purchase was easy. I liked the option of using PayPal to complete the order, which sped things up even more. Order confirmation and shipping notice were very fast. I also like the free shipping on orders over $75.
Dave
Trademark Soundproofing replied:
Thank You Dave. We appreciate your business and your feedback. We look forward to serving you again.
5 stars Anonymous Verified customer
Very helpful from start to finish - from product selections to placing the order to getting the product shipped rapidly.
5 stars Anonymous Verified customer
Excellent. They had sent one item in the wrong color...problem was immediately and courteously solved. I had replacement in a flash. Would highly recommend.
5 stars Tim M Customer since 2014
These guys were great. Best price I could find for Green Glue Soundproofing and Sealant. Product met my expectations and was easy to apply. Shipping was fast. Good job guys!
Trademark Soundproofing replied:
Thank You Tim, We appreciate your business and the feedback.
4 stars Robert M Customer since 2014
I purchased Green Glue sealer. Got exactly what I ordered in relatively quick time and at the best price I could find. No complaints.
5 stars Ezriel G Customer since 2010
Professional and courteous. Great prices and prompt delivery. You guys are the best!!
3 stars Anonymous Verified customer
There was a lot of issues when it came to shipment. Never received any tracking info or email confirmations of shipment. They were supposed to call me to schedule a delivery date so I could be home to receive the package yet no one called and they came to the house when no one was home. I had to have them reschedule and at first they wanted to charge me for redelivery. Thankfully that was waived. My husband had to take off from work to receive the delivery and good thing he did and not me because only one delivery man showed up and the total weight of the package was 750 lbs! The delivery man wasn't able to bring it up to our apartment by himself and had my husband help him. What if it was just me home?! So far we are happy with the product but we are hoping that it continues to works to our expectations, especially after all the issues with shipment and delivery.
Trademark Soundproofing replied:
Thank You for your feedback. Orders of multiple rolls of Mass Loaded Vinyl are shipped via Freight/Truck due to the weight (750 pounds in this case). Freight deliveries to residential areas require appointments ahead of time, unfortunately customer service of the freight companies is beyond our control. Only curb side drop off is offered. We are glad that you had a nice driver who was willing to bring it up to your apartment!!
5 stars Volpe R Customer since 2013
Good experience. Friendly accommodating people. Quality products.
5 stars Legorreta P Customer since 2013
Ordered one day, delivered two days later across the country. Surprised me. Definitely recommend.
5 stars Anonymous Verified customer
great job
5 stars Jacob M Customer since 2013
Trademark has great products, great prices, great quantity discounts and lovely shipping. Mostly free!
4 stars Boyle Z Customer since 2013
I ordered 7 rolls of MLV. Slight delay with the shipping due to TM not processing order for over a week but in the end they made it right and got me the rolls when I needed them without charging me extra. Good service, always responded to my calls.
3 stars Jeff M Customer since 2012
The ebay tracker says the package was delivered on the 20th of December. We were out of town that day and the package was not on our doorstep when we returned. I have not checked with my neighbors to see if any of them have it since many of them are away for the holidays. I don't know what happened to the package.
Trademark Soundproofing replied:
As you confirmed with us directly - your order was indeed waiting by a neighbor. We are glad it all worked out for you. Thank you for your business.
5 stars Alea M Customer since 2013
I am grateful to have found a company willing to help us out with an unusual order and to patiently explain everything about how the whisper clips work to me. Mahalo from Hawaii
5 stars Anonymous Verified customer
Great Company providing Hi Tech solutions for soundproofing.
Highly recommended...Fast service and professionally run.
Thanks so much....
4 stars Habig C Customer since 2013
product arrived quickly and as described-
5 stars Bryan V Customer since 2013
Awesome items, excellent knowledge of products.
Fast shipping.
5 stars John C Customer since 2011
We've expanded our studio three times now, turn to Trademark Soundproofing every time - as always, many thanks for the great service and quick delivery, much appreciated!
Trademark Soundproofing replied:
Thank You John - One of the most pleasurable aspects of our business is working on a personal basis with repeat clients.
5 stars Anonymous Verified customer
Great service & communication
5 stars Santiago C Customer since 2013
I bought an Automatic Door Bottom and some of the adhesive gasketing for my bedroom door. Installation was somewhat difficult, definitely it is better to get a slightly shorter door bottom than to get one that is to size, because they send you the door bottom with an excess of the rubber strip. Mine was 1/8 of an inch too wide so I had to take it to a machine shop to cut it down to size. Also, the gaskets should be attached one edge at a time, and you should test whether or not the door closes after adding on each edge. I stuck all mine on and then my door wouldn't close. I had to start cutting the gaskets up or removing them before I could figure it all out. At the end of the day, I finally got it all to work and have noticed a significant reduction in noise. Even though the installation was a pain, I think the products are really good quality and they work very well at a price you wont find anywhere else.
Trademark Soundproofing replied:
We very much appreciate the feedback. It is indeed recommended that the automatic door bottom be 1/8"-1/4" shorter that the width of the opening.
5 stars Anonymous Verified customer
Products were exactly as described and service and shipping were fast. I will order from them again the next time I need MLV.
5 stars Brian C Customer since 2013
Quick and easy to use. Shipping was prompt. Extensive product line.
5 stars James K Customer since 2013
Great product, great service, and great pricing!!
4 stars Richard M Customer since 2013
Price was right and delivered in a few days
5 stars Jeffrey G Customer since 2013
I was happy with the product and the free shipping was cool. Considering the item was 140lbs
5 stars Anonymous Verified customer
We were very pleased to have received the product on the actual promised date. The turnaround time was good.
5 stars Kelsey I Customer since 2013
Fast service, knowledgeable help, quick delivery. Experience couldn't have been better!
Brandon
5 stars Anonymous Verified customer
My experience was great! I email in the request for a quote and had the pricing back within 5 minutes. The order was placed a few minutes later. The Green Glue was delivered to my office the next morning by 11am. Yanky and his team were amazing. It was easier to place an order through Trademark Soundproofing verses placing an order on Amazon.
5 stars Jenkins R Customer since 2013
Best price. Immediate shipping. Good communications.
5 stars Anonymous Verified customer
As specified, fast shipping, recommended.
5 stars Anonymous Verified customer
Simple and fast
5 stars Anthony W Customer since 2013
Fast and cheap shipping compared to other vendors. The MLV is terrific and lacks any strong undesirable smell. Pricing was spectacular and overall I'm very satisfied with my purchase.
4 stars Anonymous Verified customer
Good pricing and free shipping were the highlights. After purchase I was only given one tracking number, and was not made aware that there were two shipments (due to the MLV weight and bulk). Once I contacted customer support to find out why my MLV didn't show up, I was promptly provided with the tracking information, and it arrived a few days later.
All in all it was a postive experience, but it would have been nice to have both tracking numbers from the start so I wouldn't have panicked when the big ticket item on my order appeared to have been forgotten.
5 stars Ken B Customer since 2013
A very good experience. Thank you!
5 stars Bass J Customer since 2013
Excellent eBay deal. Fast shipping and no issues.
5 stars Mark W Customer since 2012
I got Green Glue from these guys to sandwich between two layers of sheet rock for sound treatment in my audio room. It is a very effective sound treatment and I am quite satisfied. I would recommend these guys very highly.
Trademark Soundproofing replied:
Thank You Mark, We also enjoy hearing feedback on product performance, were glad it worked for you. Thank You for the business and for the feedback. Here is a great article on soundproofing room
5 stars Anonymous Verified customer
GREAT SERVICE/ FAST & FAIR/ WILL USE AGAIN
5 stars Joel P Customer since 2013
Good customer service. Received my order in 2 days just like the online chart said I would based on where I live. Order was correct and intact.
5 stars Anonymous Verified customer
Amazing fast shipping at the best price I could find. Amazing. Bought on Ebay and 2 or 3 days later I received a 100 pound roll of MLV. Amazing. Thanks.
5 stars Chet K Customer since 2013
Excellent communication. All details verified through email including shipping and billing addresses. Pallet arrived on time, properly shrink wrapped and in undamaged condition. Thank you Yanky!
Trademark Soundproofing replied:
Thank You Chet. A pleasure doing business with people like yourself ~ Yanky
5 stars Anonymous Verified customer
fast shipping and hopefully great product. Best price I found and liked the option to mix and match the case for a smaller job. Will be back.
4 stars Anonymous Verified customer
Experience was okay.
5 stars Phuong Q Customer since 2013
Bought mlv from TS as part of a sound proofing project for the CRV. My car went from 72 db highway driving at 70 mph down to 64 db highway driving at 70 mph. Combination of this and other materials did the job but TS had fast shipping and great customer service. Had an issue with an order mix up but was taken care of with a phone call.
5 stars Phuong Q Customer since 2013
Items got mixed up during shipping, but a simple phone call cleared it all up. Great service and it's came on time. Thank you!
5 stars Timothy S Customer since 2013
Very nice folks to work with. Prompt shipping, and item arrived just as described. Not to mention exceptional quality.
5 stars Anonymous Verified customer
Very satisfied with the products I ordered - installation was easy, and so far, seem to be very effective.
5 stars Todd J Customer since 2013
Service was knowledgeable and friendly. Products came next day
5 stars Kati M Customer since 2013
I ordered some products from Trade mark Soundproofing, and not all of them arrived. When I called the company, they were very helpful, and a couple of hours later Rachel called, that until they sort out things with the shipping company, they will ship the missing products right away, so I do not have to wait too much. She was right, 2 days later I had all the products. Excellent customer service, great products at really good pricing.
Kati
5 stars Kenneth L Customer since 2013
Fast delivery, inexpensive, and helpful staff. Thank You!!!
5 stars Martin C Customer since 2013
Great Product and Service.
5 stars Jerrod L Customer since 2013
Well done
5 stars Jeff H Customer since 2013
As advertised.
1 stars Patti J Customer since 2013
unfortunately I am not a bit satisfied with the soundproofing - I had a very qualified contractor install all my soundproofing and put up new drywall etc. He followed the instructions to a tee and it still doesn't work. It cost me alot of money work and time and it didn't work - I still hear my neighbors laughing and talking etc. I live in a twin home and I was told that this would solve my problem.
Trademark Soundproofing replied:
We are sorry to hear that your soundproofing project did not work out as planned. Your order came through Ebay and we sent you the item you asked for. Apparently you bought a lot of material from another company and followed their advice on how to soundproof. This once again reinforces the importance of getting the right advice. We have close to a decade of soundproofing and insulation experience - please don't hesitate to contact us to discuss your project.
4 stars Anonymous Verified customer
Easyviewing, clear and descriptive products.
5 stars Colette M Customer since 2013
I purchased Mass Loaded Vinyl and acoustical caulk from Trademark Soundproofing. Although I live on the west coast my order arrived in record time. With delivery expenses included, my purchase was a good bargain. And people I phoned in the office were knowledgeable and friendly. Thanks!
5 stars Anonymous Verified customer
amazing product
5 stars Ann Q Customer since 2012
Knowledgeable, professional and very helpful even if you do not buy anything. Answered lots of questions and provided good sound advice. I ultimately did order after digesting lots of info and considering various scenarios. I received a good price for my order and the materials arrived quickly. Would highly recommend.
5 stars Ralph D Customer since 2013
Very efficient service. Now to see if the Green Glue works after it is applied.
5 stars Anonymous Verified customer
I am glad there is a provider of Green Glue products within the tri-state area. My contractor was somewhat new to the product and I had to do a couple of trips to buy additional materials, which allowed us to keep the renovation within a reasonable time frame. The service was good. The only thing I would suggest is to call in advance to make sure they're in if you decide to go pick up the materials yourself. They'are a small operation, but they will work with you.
5 stars David H Customer since 2013
Extremely helpful over the phone. Shipping was very quick and the products we purchased were exactly what was needed. We did not get oversold or undersold. We are extremely happly with the soundproofing results!
5 stars Jhon W Customer since 2013
arrived on time and in excellent shape
4 stars Dawn L Customer since 2013
Very timely. Product video was very helpful.
5 stars Curtis M Customer since 2013
They did what they said. Excellent
5 stars Russ G Customer since 2013
Excellent product, best price, outstanding delivery. Very professional company to do business with.
5 stars Brian M Customer since 2013
Prompt service
5 stars Micheal S Customer since 2013
Got what I ordered and surprisingly very quickly.
5 stars Mccabe R Customer since 2013
Knowledgeable staff and awesome service!
5 stars Anonymous Verified customer
Everything delivered as promised.
5 stars Anonymous Verified customer
I was very impressed with the service provided. Orders went through smoothly with quick delivery and follow up. It's a pleasure doing business
5 stars Anonymous Verified customer
Ordering was very smooth and quick delivery. TBD if the project works!
5 stars Anonymous Verified customer
Receive item on time.
5 stars Tom S Customer since 2013
Exactly what I wanted and delivered fassssst
5 stars Jhon W Customer since 2013
produce was as advertised, we are now gettting ready to put up the panels and then we can tell if it works
Trademark Soundproofing replied:
Thank you for your feedback!