Shipping Information

Trademark Soundproofing prides itself in providing first class service to our customers. We ship via FedEx or UPS with the quickest delivery time frame.

NOTE: Any orders that ship freight are delivered CURBSIDE ONLY (No additional service is provided)

PLEASE NOTE: For custom sizes, ordered through our office, please allow 7-14 business days to ship. Custom orders are not eligible for returns and refunds.

Thanks I received my Green Glue today. WOW!! did you guys get into a car and hand deliver it to me? I ordered yesterday afternoon and it was at my front door when I opened up at 9:00 a.m. THANKS!!

Paul G. CT

Free Shipping Applies to orders $300.00 and up.

Please note we are in the midst of updating our shipping page.

In the meantime please see the "Shipping Tab" on each individual product page. Thank You

 

 

International Orders Click Here

 

Customers Questions and Answers

1) Will I get a shipping confirmation email for my order?

09/08/2025

Quoc: Hi. Will you send me email to confirm when my order already ship. Thanks

Trademark Soundproofing Reply: Yes. As soon as your order ships you should receive an email confirmation with a tracking number.

2) What does Green Glue cost shipped to New Zealand?

09/08/2025

Karan P: Hi how much will is cost for 6 x 12unit cases of Green Glue and 1 x 10unit GG + 2 AC combo? How much to ship it all combined to New Zealand? City is Hamilton. Thanks

Trademark Soundproofing Reply: Hi Karan, Price would be $182.00 per Case of 12 Tubes GG and $184.99 per case of combo pack. I will have someone from the shipping department send you a shipping quote

3) Do you ship to Quebec and does free shipping apply?

09/08/2025

Eric : Hello ! I would like to know if you ship to Quebec, Canada ?? If yes, does the free shipping discount over 75$ applies to this location ? Thank you. Eric.

Trademark Soundproofing Reply: Hi Eric, We ship to Canada. The free shipping does not apply to orders shipping out of the USA. Please contact us with your order details and we will send you a shipping quote.

4) Do you ship to Japan?

09/08/2025

Grin H: Do you ship to Japan? I know the free shipping does not apply.

Trademark Soundproofing Reply: Hi Grin, International shipments at this time require a minimum order of $1,000.00 if your order meets that requirement please email us with the details to sales@tmsoundproofing.com Thank You

5) Do you sell Green Glue in five-gallon buckets?

09/08/2025

Jae O: I like to know whether you have Green Glue 7buckets of 5gal and tubs.

Trademark Soundproofing Reply: Yes we have that in stock.

6) How do I keep 24x24 ceiling tiles fitting after removal?

09/08/2025

Bonnie B: My ceiling tiles appears to be exactly 24x24. Sometimes it's difficult to get them back in place when they have to be moved for pest checks, turning outside water spigots off/on, and the occasional repair. Are your's exactly 24x24 and, if so, would it be worth it to order ones 23.5' vs 24'?

Trademark Soundproofing Reply: Hi Bonnie. These tiles are meant to be laid over the existing ceiling tiles that you have (or will be putting) in place and should not get in the way of you lifting or returning the main tile to it's place. In addition you can easily trim these with a utility knife (see the 'video' tab). The tiles are 24' x 24'

7) Do you ship to military APO addresses via USPS?

09/08/2025

Mike K: Do you ship to military customers with APO addresses? The APO will accept deliveries only through the USPS, with restrictions on weight and size.

Trademark Soundproofing Reply: Hi Mike. We ship with FedEx which unfortunately does not deliver to APO addresses. Let us know if you have another option.

8) Do you ship to Hawaii?

09/08/2025

Maurice K: Do You ship to Hawaii

Trademark Soundproofing Reply: We do, however we would need to give you a shipping quote before shipping. Please call us or send an email to sales@tmsoundproofing.com with the details.

9) Can a door panel barrier ship to Perth Australia?

09/08/2025

Annemarie A: Hi, I am very excited about your door panel sound barrier. We live in Perth in Australia. Any chance you can deliver to us and what the approximate cost would be for one door panel delivered? Many thanks Annemarie A

Trademark Soundproofing Reply: Hi Annemarie. International shipments require a minimum $1,000.00 order. Alternatively you can arrange your own shipping and we would be happy to have it ready and packed for your shipper to pick up.

10) What is the lead time for a custom 71x78 window panel?

09/08/2025

Stephen Ki: What is the current approximate lead time + shipping for custom window soundproofing panel (71x78in) to California?

Trademark Soundproofing Reply: Were at about 6 weeks out currently on the window panels. Thank you

11) Is shipping to Alaska free over 99 dollars?

09/08/2025

Ihor B: Hi. Do you ship free to Alaska if my order is over $99 usd?

Trademark Soundproofing Reply: No. You would need a shipping quote in order to place an order. You can send your info to sales@tmsoundproofing.com for further assistance.

12) Do you ship to Puerto Rico?

09/08/2025

JVazquez: Do you ship to Puerto Rico?

Trademark Soundproofing Reply: Yes we do. Please email us sales@tmsoundproofing

13) Do you ship to Canada?

09/08/2025

halina: Do you ship to Canada?

Trademark Soundproofing Reply: Yes we do. Please send us your items and address so that we can supply you with a shipping quote.

14) Do you deliver nationwide?

09/08/2025

reuven: Do you deliver natonwide

Trademark Soundproofing Reply: Yes we do.

15) How much does shipping to Macau China cost?

09/08/2025

Tiago Ri: How much does it cost to ship to Macau, China?

Trademark Soundproofing Reply: Please email us your product list and a shipping address so that we can provide you with a shipping quote.

16) How long does a US order take to arrive?

09/08/2025

Stoney: Approximately how long would I have to wait for my order to arrive within the US?

Trademark Soundproofing Reply: It really depends on the product. Most items are in stock and ship within 1 business day via FedEx Ground. Please give us a call for specifics.

17) Do you ship to Puerto Rico?

09/08/2025

Josean Santos: do you ship to Puerto Rico?

Trademark Soundproofing Reply: Yes we do. Please email sales@tmsoundproofing.com for help.

18) Do you ship to Saudi Arabia?

09/08/2025

Sayed Shaba: would you ship to middle east (Saudi Arabia)?

Trademark Soundproofing Reply: Yes. Please reach out to us sales@tmsoundproofing for a quote.

19) What does twenty rolls of MLV cost shipped to Oregon?

09/08/2025

Rachel: Hello team. Is it possible for me to buy 20 rolls of MLV mostly 1 pound a few 2 pounds and have it delivered to 97703 Bend Oregon? How long does that take and what does that cost to deliver? Thank you

Trademark Soundproofing Reply: Of course. Delivery is free and usually ships out within 2 business days.

20) How fast can putty pads ship to Manila by air?

09/08/2025

teresa rab: How many days shipping to Manila, Philippines for acoustic putty pads? via Air freight. We badly needed the products. Thanks

Trademark Soundproofing Reply: Please email sales@tmsoundproofing.com

21) Do you deliver to Vancouver Canada?

09/08/2025

Paul: Do you deliver to Vancouver Canada?

Trademark Soundproofing Reply: Yes. Please email sales@tmsoundproofing.com or give us a call.

22) Do you ship your products to Mexico?

09/08/2025

césar: Hola, es posible enviar sus productos hasta México?.

Trademark Soundproofing Reply: Please email sales@tmsoundproofing.com

23) What is your return policy?

09/08/2025

Mark Mendenhall: What is your return policy?

Trademark Soundproofing Reply: Please see the 'Shipping and Returns' tab at the bottom of each product page.

24) Can I pick up joist tape at your location Monday?

09/08/2025

AER: Hello, I live nearby your location and need 3 rolls of the St. Gobain green glue joist tape 2.5' x 100' on Monday, 7/14 - can I pick it up at your location instead of having it delivered?

Trademark Soundproofing Reply: Sure! Just call ahead 845-388-1200

25) What does a 41.5 inch window panel cost shipped to Seattle?

09/08/2025

Shamay Alix: How much is the cost for a 41.5 by 41.5 window panel cost, and how much shipping cost to Seattle, Washington. I am on disability. Thank you

Trademark Soundproofing Reply: Please email us at sales@tmsoundproofing.com Thank you

26) How many clips does my wall need?

07/13/2026

MW: I have a wall that I need to soundproof with clips and channels how many clips do i need

Trademark Soundproofing Reply: We usually calculate 23 percent of the square footage. I.E 100 square feet equals 23 clips.

27) Which clip type is best for soundproofing a ceiling?

07/15/2026

MW: Which type of clip is the best for soundproofing a ceiling

Trademark Soundproofing Reply: I like the full Rubber clip from MarvelMute.

Categories

Testimonials

As a contractor Trademark is my go to Soundproofing Company on every project I do. I have not found anyone else that comes close to their knowledge (and every project different twist and turns). Add to that their amazing customer service and huge stock of material and that is the reason I won't go anywhere else. Thank you Trademark!
Levi Studio
Aug 27, 2025
The Web site was very easy to navigate to find the right product you are looking for! Communication is fantastic with emails on when you item will arrive, The item that I purchased worked like a charm and looks great on the doors. Super Service
Kevin Geraldo
Jun 17, 2022
Premium carpet underlayment - a wonderful solution to second floor noise and footfall dampening in a home with open beam first floor ceiling treatment. Elie was so helpful in educating us on the right product - and lead time and delivery were as promised, in a year when nothing else was!

Great company and product!
Lisa Rogers
Nov 29, 2021
Great responsiveness when there was a problem with shipping being just by carrier. They took care of it and I received my shipment quickly after asking for their help. Highly impressed
Jeffrey S Standridge
Nov 4, 2021
I was at my wit's end! 15 years of barking dogs, and calling animal control. This was my last desperate resort.
Even though they were pricey, I had to try them.
I am so happy!!!
They didn't completely block out the low frequent bass and truck engines, but NO BARKING!
I can sit in my little library, and lose myself in another world, without the constant nagging barking of my neighbor's dogs. (It never stops when she's not home, which is all day every day.)
L Strawser
Apr 30, 2021
I purchased three times a very good customer service the person name Elie helped me with my order and I will buy again
Ángel pinos
Jul 12, 2020
I purchased the electrical outlet soundproof seals, and they are extremely effective! I was doubtful when I purchased, but it does make a huge difference. THANK YOU!
Dayna
Feb 28, 2020
Amazing customer service and the best price! There are very few companies that can compare with this kind of service! A+!
John Caruso
Jun 21, 2019
Their products work great and they have great service
I Highly recommend them
ANGELO CITRO
Feb 25, 2019
Have ordered half a dozen times from Trademark Soundproofing with nothing but positive results. Their product performs as promised and their customer service has been excellent. They have accommodated my needs beyond expectations. had one issue with an order that was delivered slightly different than ordered. Trademark shipped out the missing product quickly without cost or questions. Highly recommended.
Ronald L
Apr 14, 2015