Testimonials
Great customer service, fast shipping and wonderful products!
Anonymous
Feb 12, 2014
Excellent product. Nothing else works as well and is easy to install. We are very pleased. Wife loves the result. Solved our talking through the wall problem. Now we have total privacy.
Anonymous
May 6, 2015
Exactly what I needed and best prices and shipping
Anonymous
Apr 24, 2015
Great products and quick shipping.
Martin C
Mar 19, 2015
Great company to deal with. Good pricing and super fast shipping. Will be back again and would highly recommend to others.
Anonymous
Apr 20, 2015
Excellent company. Fast shipping good pricing.
Anonymous
Apr 20, 2015
Fast shipping, great pricing! Best price on MLV we could find.
Anonymous
Mar 9, 2015
Great responsiveness when there was a problem with shipping being just by carrier. They took care of it and I received my shipment quickly after asking for their help. Highly impressed
Jeffrey S Standridge
Nov 4, 2021
My experience has been excellent. Materials have shipped and arrived in at timely manner.
White Thomas (
Feb 21, 2015
Excellent service. Fast shipping. Great product selection. Will continue to do business here.
Reichard A
Feb 7, 2015
Unbelievably fast with processing and shipping the order.
Anonymous
Jan 28, 2015
Was doing my first soundproofing project and had no idea what to do. The folks at Trademark Soundproofing were more than helpful answering questions and helping me along with the project. I would definitely use them again for my next project.
Anonymous
Nov 4, 2014
Very knowledgeable staff, fast shipping and great quality of materials.
Smith K
Sep 8, 2014
I was at my wit's end! 15 years of barking dogs, and calling animal control. This was my last desperate resort.
Even though they were pricey, I had to try them.
I am so happy!!!
They didn't completely block out the low frequent bass and truck engines, but NO BARKING!
I can sit in my little library, and lose myself in another world, without the constant nagging barking of my neighbor's dogs. (It never stops when she's not home, which is all day every day.)
L Strawser
Apr 30, 2021
Dear Trademark Soundproofing
I am very excited to let you know that the customer service experience that I recently had was exceptional! I had order all supplies needed to soundproof my home recording studio and isolate it from the adjacent master bedroom. I ordered 10 days in advance of my son driving from South Carolina to Louisiana to help me with the job.
All items were received in only 3 days with the exception of the hat channel. When I called to check status, I spoke with Elie who advised that it would arrive the following week. He explained that the delay was because it was an oversized package being shipped from a freight service because of the cost involved with such an odd sized package. I explained to him my situation and the need to have it here when my son would be in to help me. That’s when the great customer service began.
He completely understood my situation and was determined to solve the problem. He bought a new pair of metal shears, went to the warehouse and cut the 8’6” length hat channel in half to make it a manageable size package and shipped it right out. My son came in late Thursday evening and the hat channel arrived Friday afternoon.
Many THANKS to Elie for making this happen. In today’s world, this kind of exceptional customer service is few and far between. I am very happy to see that it does still happen.
J. Neal Anderson
Neal Anderson
Oct 21, 2020
I purchased three times a very good customer service the person name Elie helped me with my order and I will buy again
Ángel pinos
Jul 12, 2020
I purchased the electrical outlet soundproof seals, and they are extremely effective! I was doubtful when I purchased, but it does make a huge difference. THANK YOU!
Dayna
Feb 28, 2020
Great!
Anonymous
Jun 12, 2015
Very pleased. Service was professional and I was treated well. Shipping was fast too! No complaints.
Anonymous
May 27, 2015
Needed MLV for my car audio build and was looking for a great price. TM had just was I needed with out breaking my bank. CSR was on point and professional.
Schafer M
May 22, 2015
very helpful, would do business again
Kohn D
Apr 21, 2015
Excellent Service
Joe V
Apr 17, 2015
I was able to find Owens Corning 702 panels which aren't available in Hawaii. Despite the shipping cost, it's still a lot less than purchasing acoustic foam panels while being just as effective. And they're a lot more durable. Many types of polyurethane foams degrade in our climate.
Sensui D
Apr 10, 2015
Some confusion on my order. Fed x tracking # at first, stalled out, sent e - mail, made a phone call. Ended up with my order shipped ups from the California warehouse not far from me. Took almost a week .
Ames J
Mar 24, 2015
No complaints - I called several times to verify product availability and pricing, and then offered to pick up since I'm local to them. Upon arrival the box was waiting for me. All good, and would definitely order from them again.
Berman B
Mar 12, 2015
I like all the experience of online purchase. They offer free shipping but is just because their process for some products are not the cheapest on the market. I really like how the website is organized: for beginners it is very big advantage.
Garmesh V
Feb 27, 2015
Still waiting for the door bottoms. Got the seals about 10 days ago
Haigh J
Feb 16, 2015
Very good product , reduced noise at least 50% with additional layer of drywall
Reckner G
Jan 21, 2015
Very satisfied with the ordering process and the courteous service from the customer service department. I was a little bit surprised that not everything could be shipped immediately at once. It took a little bit more time than expected but I recognize we were right during holiday season. Overall very satisfied and I would definitely recommend or order again.
Therrien M
Jan 10, 2015
fast shipping , good glue
Anonymous
Jan 4, 2015
Bot sound clips, fast delivery, quality clips. Would buy again.
Wong E
Nov 10, 2014
I had a great experience with the products and with the customer service before I purchased the products.
Butcher C
Oct 15, 2014
I like the website and the products available I was sent an invoice (via email) with no Shipping number & that no further information until I called a week later thinking the products were en route. but when I call they had not been packed or shipped? Would have preferred getting a come via email that said products have to be made and that a shipping number would be sent as soon as that was done. The staff was respectful when I suggested that a customer should be informed of shipping delays since the product I ordered was SPECIFICALLY the size listed in the online catalogue. Also the image of the door bottom bulb silicone material was a complete tubular highly compressable shape and deeper bulb than that was sent to me > I had to install what I received. so my first order was semi successful. I would recommend this company again but verify the availability of shipping and the products as pictured/described more throughly in future orders
Anonymous
Oct 7, 2014
Great service, nice to work with - would do business with again.
Chaim G
Oct 1, 2014
Answered my technical questions completely and followed up on a shipping question. Handled a custom order well.
Chen S
Sep 28, 2014
Best products, great service, fast shipping!
Mark H
Sep 18, 2014
Got some good advice as well as prompt delivery
Anonymous
Sep 9, 2014
Trademark are awesome!
Balkaran L
Sep 6, 2014
Excellent seller
Anonymous
Sep 5, 2014
I got automatic door bottoms and sound proofing door gaskets to block out the noise around three rooms. The instructions in the installation manual left off enough information that the guy who was installing them cut them too small. Now I have a space that lets the light and sound in. For something so expensive, I'm disappointed in the lack of detail that would allow even a handyman to figure out how to install these correctly. I will be looking into if I'm able to return the three door bottoms I got in exchange for new ones, now that the trial and error used to make up for the gap in instructions has led us to be 90% confident on how they are supposed to be installed. Trademark Soundproofing can contact me at hello@eastcoastfloatspa.com if you would like to discuss what the best fix is.
Anonymous
Aug 31, 2014
This is the second time I've ordered Sonex Junior Wiltec Accoustic panels. Ordered 2 boxes of the 2'x4' panels. I cut them in half and laid them on top of the kitchen cabinets and on top of the entertainment center. Sure cuts down on the echo in the great room and kitchen area which have tile floors. Ordering was a breeze and delivery was when promised,
Karl S
Aug 30, 2014
Initially my order vanished into cyberspace when I clicked the final order button. Two days later my credit card reflected a charge for the order even though I had received no electronic verification or email related to the order. A call to customer service verified that the order had indeed been processed and was scheduled for shipping that day. I verified the order and was immediately provided with email verification. The order shipped that day and arrived at my door several days later. Still not sure about the web site ordering process but I have had a positive interactgion with the company and its people. I will continue doing business with them and recommend their products.
Craig B
Aug 28, 2014
the MLV is as described, no odor. fast shipping. thank you.
Anonymous
Aug 12, 2014
Items arrived early but fed ex lost a roll of tape. Trademark promptly sent me a roll at no charge and made sure I was taken care of.
Solem B
Aug 8, 2014
good price and fast shipping. Website is friendly and nice to show prices unlike many soundproofing places.
Miloy J
Aug 5, 2014
Product was easy to apply and it made a noticeable improvement to the noise we were experiencing.
Anonymous
Aug 3, 2014
It was a pleasure shopping with you guys. I will return for all my soundproofing material. Thanks Rachel for fixing the shopping error. This is absolutely the best customer service experience I ever had. We at Balkaran Studios, Inc. fully endorse you guys, keep up the excellent service. To all potential customers, don't hesitate placing your order here, you won't regret it.
Balkaran L
Jul 27, 2014
I ordered some Green Glue tubes and acoustical sealant. They arrived very quickly and went up on the wall equally quickly. I applied the products sandwiched between the existing wall and a layer of QuietRock 500. While it's a quite a bit more expensive than GG + regular green glue, we were only doing two walls that are adjacent to the neighbors of our townhome. It's been 9 days since the products were applied to the wall and it's already gotten rid of the music bleeding through and has also helped with the impact noises. Once it's fully cured, I'd imagine that it will get rid of it almost entirely.
Hensel J
Jul 27, 2014
Quick delivery
Joseph S
Jul 26, 2014
Metal shop was a little slow, but everything else shipped much sooner than expected, in fine condition . Products are performing as advertised. Considering what green glue seems to be, however, it's a little expensive. Yield per tube was as advertised. Overall, very good experience with all products and with TM Soundproofing. Have already recommended this company to others I know who have private or public use recording studios. Good job, all at TM.
Mark H
Jul 22, 2014
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